We want people to live their largest life, recognising their individual aspirations, building on their strengths, talents and experience, and to be connected to their communities.
We are committed to cultural competence, anti-racism and having equality, diversity and inclusion as the golden thread of our practice.
WE PLEDGE TO CARE, INVEST, IMPROVE AND CREATE IN KEEPING WITH OUR ORGANISATIONAL VALUES.
Below is the accessible formatted version of the Framework. Alternatively you can view the Adult Services and Wellbeing Practice Framework PDF version.
WHO?
ALWAYS:
We listen to people to understand what matters to them. We make connections and build relationships to improve people’s wellbeing and independence.
URGENT:
We don’t make long term plans in a crisis. We work with people until we’re sure there is no immediate risk to their safety, health or wellbeing, and they have regained stability and control in their life.
LONG TERM:
If people need longer-term care and support, we work with them to understand what a good life looks like for them. We make sure they have resources and support to live the life they choose and do the things that matter to them as independently as possible.
HOW?
HOPE:
We focus on possibilities, dreams, gifts, talents and aspirations.
CONNECTION:
We explore ways to involve people in their communities. We help people to make and maintain meaningful connections.
RELATIONSHIPS:
We support people to keep existing relationships and make sure they have opportunities to build new ones.
INCLUSION:
We don’t judge people or make assumptions. We involve people as equal partners in conversations and decisions about them, their families and their communities.
FLEXIBILITY:
We are willing and able to adapt. Our approach is responsive and proportionate.
RIGHTS:
We make sure people know their rights. We promote autonomy, choice and self-determination.
KINDNESS:
We care about people, and we are warm and welcoming. We know the language we use matters. We use plain and respectful language.
ACCOUNTABILITY:
We know and follow the law. We are ethical in our approach, and we follow best practice. We are always open to improvement.
TRUST:
We believe people are honest and we know they are the expert of their own life. We listen and we keep an open mind.
TRANSPARENCY:
We’re open about what we can and can’t do.
ENTERPRISING:
We think creatively and we look for innovative solutions.
HONESTY:
We are honest about what we are going to do. When we say we are going to do something, we do it.
WHAT?
WELLBEING & INDEPENDENCE:
Living the life I want, keeping safe and well.
INFORMATION & ADVICE:
Having the information I need, when I need it.
ACTIVE & SUPPORTIVE COMMUNITIES:
Maintaining connections with family, friends and communities that are important to me.
FLEXIBLE & INTEGRATED CARE AND SUPPORT:
My support, my own way.
WHEN THINGS NEED TO CHANGE:
Staying in control.
WORKFORCE:
The people who support me.
SO?
Better experiences and better lives for Calderdale people.
Improved morale and satisfaction for Calderdale’s workforce.
More sustainable use of resources.
